SIMPLIFY STAKEHOLDER MANAGEMENT
Consolidate communication, stay current, and field diverse requirements with ease.
vChat Materializes Business Potential
Handle Complaints
Customer
“I’d like a refund for a broken part.”
Manage Inventory
Employee
“I need to quickly catalogue a shortage.”
Recommend Products
Customer
“What other colors do you offer?”
Connect with Vendors
"Let’s schedule an appointment to discuss your specific needs.”
Process Shopfloor Queries
Employee
“Our machine needs maintenance.”
Manufacturing chatbots reduce customer wait times, maintain accurate inventory listings, streamline stakeholder communication, and boost employee productivity.
Benefits
Process Efficiency
vChat helps manufacturing companies monitor and analyze production processes in real-time. It can provide insights into equipment performance, identify bottlenecks, and suggest optimizations to enhance production efficiency.
Data Accessibility
vChat can integrate all current data records in the ecosystem, making it the single source of truth for all organizational data.
Efficiency and Reliability
vChat automates stakeholder communication, reducing man-hours spent and saving cost. Chatbots don’t sleep and can address concerns around the clock.
Case Study
Automating Customer Service: A Furniture Manufacturer’s Success Story with Eleviant vChat
American Leather faced unprecedented growth in its customer base along with a shortage in staffing to meet common issues like order status, warranty information, and product maintenance requests. Eleviant Tech’s vChat chatbots met the customer’s needs promptly and helped them to deliver a better customer experience.
latest Insights
Resources and insights to keep you informed
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